FAQ | About our webshop

We only sell to companies. If you are a private person, we will refer you to our distributors and dealers. To become a distributor/dealer, we will need your organization numbers and contact information.

Apply to become a distributor here.

Our entire range can be ordered via our webshop 24 hours a day. As a web customer you can take advantage of a number of benefits such as viewing the current price and volume in stock, viewing your order history, and being able to create your own order templates and quotes. You can apply to become a web customer here.

At the top right of the site will find our "Log In" link. If it is not possible to log in, it may be because you have either entered the wrong account information or simply have no account. If you do not remember your password, you can contact our customer service team at: info@slp.se

Yes, this is normal for our customers. You can have more than one alternative delivery address. You can add new shipping addresses simply by entering them directly to the shopping cart and choosing “Save” or you can contact us via email or phone to do this.

 When you then clear your order, you will be able to choose from the addresses that you have added to your account. You can also see a list of the delivery addresses you have under "My Pages". If you want to delete a shipping address, please contact us via email or phone.

One customer can have several users. These users can easily apply by contacting us via e-mail or phone to become web customers and then log in independently. Remember to store user data in a safe way to prevent abuse.

Please contact us via info@slp.se and we will help you to change your existing delivery addresses.

a. Log in

You need to log in to be able to place an order. If do not have an account, first become a customer by applying for a customer account.

b. Add products to the cart

Once you have logged in, shop and add the products you would like to order to your shopping cart.

c. Complete your purchase

Then, go to the shopping cart and complete your purchase. If you need help ordering or would like advice on a purchase, you are welcome to call us on +46 (0)8-555 978 00 and we will help you.

When you log in you will find the price of each item by clicking on the item number. Then you will see each net price adjusted for any agreed discounts.

You cannot change an order placed by yourself via the webshop. However, you can contact customer support for assistance with changes, additions, or deductions. Contact us as soon as possible, and we will adjust your order as soon we are able, by calling +46 8 555 978 00 or by email at info@slp.se

When you are logged in, you will see all our orderable products with a net price and availability.

Your shopping cart is saved in your user profile, which means that you can add to it or adjust it on several different devices without losing information. You can also save your shopping cart as an order template, see below.

Yes. On the shopping cart page at the top you can upload a whole list as a file. Instructions and details on how your order list should look can be downloaded here (Instruction: Upload shopping list).

You can search via the search field for an item number, name, category, engine, model, brand, and OEM number.

If there is a different delivery status for certain products in your order, you can divide the delivery into several parts. You choose to do this in the shopping basket before confirming your order. If you have already placed an order and want to split the delivery, you need to contact us on +46 8 555 978 00 or at order@slp.se and we will help you.

Yes, then the item is backordered and shipped as soon as it is back in stock. Call for delivery notice.

When choosing the delivery method in the shopping cart, information about whether the chosen delivery can be sent the same day or the next day will be displayed.

Product guidance is exactly what we can help you with. Call 08-555 978 00 or email support@slp.se and we will put you in touch with the right person.

Yes, you can choose a temporary delivery address in the shopping cart. When choosing a delivery address, it is possible to enter a new address, you can also choose to save it or not.

In the shopping cart there is a preselected delivery method according to agreement with you as a customer, it is possible to change the delivery method per order and the options shown depend on the weight and delivery address.

Green: Available in stock

Red: Backorder, note earliest delivery date stated.

Gray: Unverified delivery time, contact us for more information.